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November 25, 2006 | Tom Suddes

The Only Presentation Tool You Need

Simplify your message so that it fits on a napkin.

It’s not easy. In fact, it’s really hard to simplify your message/model/meaning on a back of a napkin. However, I believe that your ability to engage someone with what you do, why and how is proportional to how clearly and cleanly you can communicate your message.

This is a really big deal. When sitting down with someone new they should ‘get it’ in a matter of seconds. Too often we overwhelm people with powerpoints, three-ring binders, slick brochures … don’t do it.

I’ve made many ‘million dollar calls’ using ONLY a napkin. I believe it is the BEST and ONLY presentation tool you need.

Just for kicks … see if you can identify these industry changing businesses from the napkins below (click to enlarge). I will buy a subscription to Fast Company for anyone that gets all four. E-Mail with your answers or your own napkin (I’m happy to respond … add thoughts, etc.)

napkin1napkin2napkin3napkin4


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November 21, 2006 | Tom Suddes

The Riptide Syndrome

A few weeks ago, I mentioned walking Major (my black Lab). I caught a little static from my daughter Meghan, who is the Assistant Women’s Soccer Coach at Wake Forest (her PASSION and she’s one of the BEST coaches in the world).

You see, Major was a ‘rescue’ Lab that Meghan saved 7 or 8 years ago. At one point in life, it was difficult for Meghan to keep Major in her rental unit. Sooooo, he came to stay with us at Eagle Creek with 50 acres to roam and great food. He decided to stay. Since he doesn’t leave my side, he’s become ‘MY’ Lab. (But he still loves Meghan.)

What does this have to do with ‘RIPTIDE’? It reminded me of a story I wanted to share about Meghan and surfing.

Meghan spent two years at University of San Diego (along with her sister, Kerry).

Meghan surfed as often as she could. One morning she was surfing north of KONO, as always ‘pushing her envelope’. As the waves became larger, she found herself tumbling under a huge breaker. Her ankle strap came off … and her surfboard was carried into shore.

One of the traits I most admire about Meghan is her ‘cool under pressure’. Although she didn’t panic, she was experiencing a new sensation that she didn’t really understand … ‘THE RIPTIDE SYNDROME’.

Between waves, she tried to swim towards shore, but soon realized she was getting nowhere. The ‘RIPTIDE’ was pushing her out … and no matter how hard she tried; she couldn’t make any progress towards the shore (her goal).

Luckily, her friend and surfing partner, Phil, saw that she had lost her board and that she was struggling. He came over, and realized right away they were caught in a ‘RIPTIDE’. From experience, he knew to get out of the current pushing them away from the beach … by swimming parallel with the shore!

They moved north a hundred yards or so, and, together, they rode his board in.

LESSONS:

  1. THE ‘RIPTIDE SYNDROME’ catches us all. Instead of fighting it (as Meghan learned that day), all she had to do was swim parallel with the shore for a relatively short distance … and then she could easily swim to the beach.ACTION: Often we find ourselves fighting ‘Riptides’. We need to CHANGE the way we look at things … look for different solutions when the ’same old, same old’ just doesn’t work.

    “We can’t solve present day problems with solutions from the past.”

    Albert Einstein

  2. Go with the ‘FLOW’. Sometimes, it just makes no sense to fight the inevitable. Face the brutal facts. Deal with them. Find the ‘FLOW’.
  3. ALWAYS SURF WITH A PARTNER! While risk/adventure/experience is wonderful, unnecessary risks (or attempts) without having the backup and support system in place is foolhardy.

    Phil was Meghan’s support system (partner) that day. (THANK GOODNESS!)

    Who do you have to provide support/coaching/back-up???


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November 21, 2006 | Tom Suddes

No More Major Gift Officers

Don’t freak out! If you ARE a Major Gift Officer … or have just HIRED a Major Gift Officer … or HAVE multiple Major Gift Officers … THAT’S GREAT!!!

What I’m strongly urging you to do is to CHANGE THEIR TITLE!!!

  • It’s soooooo development-y and fundraise-y!
  • It’s such an insider’s word.

We should wear a sandwich board that says “I’m a MAJOR GIFT OFFICER. I’m coming to ask you for a Major Gift. Get ready.”

Nobody OUTSIDE your organization deals with “MAJOR GIFTS”.

Nobody INSIDE even knows what they are.

As always, I challenge you with the NO MORE … but offer an alternative SOLUTION.

Change the TITLE of your “MAJOR GIFT OFFICERS” to something that includes the word RELATIONSHIP!!!

  • Could be a CRO: Chief Relationship Officer.
  • Could be a RRO: Regional Relationship Officer
  • Could be RDOR: Regional Director of Relationships
  • Could be a CRO: College Relationship Officer
  • Could be just R.O.: Relationship Officer

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November 21, 2006 | Tom Suddes

More Vocablary Changes

Wherever we go people really seem to be impacted by the For Impact Change in Vocabulary. This week, I wanted to leave you with more word changes …

“Words are Important!!!”
Tom Peters
OLD THINKING
NEW THINKING
Fundraising Sales
Tax Deductible Success to Significance
Manage Build & Maximize
Fundraiser Opportunity Presenter
Beggar Matchmaker
Peer-to-peer Professional Presentation
Solicitation Any other Word!!!
Trading Dollars Want to Help
Cold Calls Predisposition
Appointment Visit
Face-to-face Shoulder-to-shoulder
Solo Selling Team Selling
Debate Dialogue
Telling Selling
Talking Listening
3-Ring Binders Presentation Tools
Powerpoints Napkins
Objections Challenges
A Job A Calling
People-Oriented Talent-Focused
Skills Passion
Bureaucracy Social Entrepreneurship
No Risk Failure
Perfection Prototype
Sustainability Put Yourself out of Business

I would encourage you to share these vocabulary changes with your entire team including your board. Go one step further and develop your own ‘team vocabulary’ or team language.

How does this change the way you FUND your Vision??


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November 21, 2006 | Tom Suddes

Present, Then Follow-Up

I had a chance last week to be with the COLORADO COLLEGE SALES TEAM. They’re on fire and doing a great job.

One of the issues/challenges that came up was around the FOLLOW-UP LETTER … and then the FOLLOW-UP PHONE CALL or VISIT.

What follows is a relatively SIMPLE way to look at this 3 STEP PROCESS.
I hope it helps.

P.S. It won’t help at all if you’re not actually making the VISIT/ PRESENTATION in the first place! JUST ASK!

COMMENSURATE COMMITMENTS
THE BIG 3

IN THE COMMITMENT PROCESS
EACH OF THESE HAS EQUAL WEIGHT (IMPORTANCE)!!!

PRESENT
THE OPPORTUNITY
FOLLOW-UP
(Letter)
FOLLOW-UP
(Phone/Visit)
Pretty self-explanatory. Get the ‘DOLLARS IN THE BUCKET’ (an AREA OF INTEREST and an AMOUNT). Use the PRESENTATION FLOW around:

  • OPEN.
  • DIALOGUE.
  • OPPORTUNITY.
This is the place to SUMMARIZE … CONFIRM THE OPPORTUNITY PRESENTED … and CONFIRM PHONE/VISIT FOLLOW-UP DATE.

This is a wonderful place to cover:

  1. ‘Things you MISSED’ on the visit.
  2. ‘Things you DISCOVERED’ on the visit.
  3. ‘Respond to QUESTIONS’ (feedback) from visit.

The key here is to be both AUTHENTIC and PERSONAL (custom).

Going through all the work and challenges of getting the visit and making the visit … and NOT doing this PHONE/VISIT FOLLOW-UP is not only WRONG, it is DISRESPECTFUL and a DISSERVICE to the person you’ve visited!

The (obvious) GOALS:

  1. ‘DOLLARS’ in the BANK’.
  2. A COMMENSURATE COMMITMENT.
  3. MAXIMIZE the RELATIONSHIP.

The beauty of this model is that by FOLLOWING-UP … IN WRITING … with a DATE for the phone/visit FOLLOW-UP makes it really hard NOT to do the follow-up!!

P.S. Take it from someone who has made over 6,000 presentations: The LONGER you WAIT before you send the FOLLOW-UP LETTER … the weaker the response (yours and theirs)!!! ‘Git ‘er done!’


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November 21, 2006 | Nick Fellers

Your Funding Plan Supports Your Case

I’ve been a road warrior the past two months. For schools, entrepreneurial start-ups and other organizations a big epiphany continues to be the idea that your funding plan actually is part of your case for support.

To me, the funding plan is the HOW behind the big picture dollar goal and the big picture dollar goal is what you need to deliver on your vision. So, in essence, this is HOW you will deliver on your vision. Is that important? You bet!

I’ve found that most organizations don’t have a funding plan.

Three simple action steps here:

  • Determine the dollar amount you need for both operations and projects. What is the lump sum? Do the math! 80% of organizations can’t answer this question.
  • How many investments would you need – and at what amounts to achieve this goal?
  • When? (One year? Three years? Five years?)

The funding plan does a few things as it relates to your case:

  • It makes it believable
  • It shows a potential investor how she/he would fit into the funding vision.
  • It also illustrates that you’re not just picking a number out of the air – there is logic.

Extra bonus: There are times when you can actually ask the potential investor, “Where do you see yourself in this plan?” Then, you let them select a dollar level.


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November 20, 2006 | Nick Fellers

Return On Energy

Here is a simple idea you can use to frame your thinking around your funding plan:

RETURN ON ENERGY

.

This seems to be especially big for organizations trapped in a transaction-based system of special events (life-sucking, volunteer-draining) with often and incredibly low RETURN ON ENERGY.

If that describes your organization then think about this rhetorical question: What would happen if you did away with one event. Then, you focused all that energy (time, urgency, people, resources) on building a great relationships with one or two prospects that could invest $1Million in your vision?

Remember:

  • Special Events As Fundraisers Stink- they’re not special.
  • Major Gifts: Raise the most money at the least cost.
  • 97/3: 97% of the money/investments comes from 3% of your family … focus on the 3%

Story:

Last week I was with a school in Albuquerque. The bulk of the funding strategy revolved around special events … in fact, they were running FIVE events. The board was drained. It made a commitment to CHANGE the way it FUNDED the VISION. In only one week so far, the board has generated more than $80,000 to fund student scholarships by working only a few key phone relationships. To really see the ‘WOW’ you need to know that they these events were consuming hundreds of volunteer hours and netting an average of $30K – $50K each (with a funding cost as high as 70 cents to raise a dollar – yikes).

To me, this is a wonderful example of stopping to think about the RETURN ON ENERGY, making a commitment to change and enjoying IMMEDIATE RESULTS.

Final Note: This applies to EVERYTHING you’re doing. Take a moment this Friday morning to think about your RETURN ON ENERGY.


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October 14, 2006 | Tom Suddes

Sustainability

I see and hear and review a lot of organizations’ plans for “funding”, for a “campaign” and for “fundraising”. It seems like they’re always FOCUSED on a big word, for them: SUSTAINABILITY. For some reason, I hate that word.

SUSTAINABILITY” is a function of IMPACT! (Not INCOME.)

It seems like every “nonprofit” in the world is looking for “ENDOWMENTS” for “SUSTAINABILITY”.

Rather, if you FOCUS on your IMPACT… and your DELIVER on your IMPACT… there will always be INVESTORS who will help you FUND YOUR VISION.


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September 13, 2006 | Nick Fellers

Casting and Funding a Vision (intro)

This introductory teleseminar offers a condensed version of our popular 1/2-day introductory worskshop. Change the way you FUND your Vision with these simple nine guiding principles that range from the For Impact vocabulary to the introduction of the Major Gifts Process.

This seminar is led by Nick Fellers and is 38 minutes in length.

Intro Seminar

MP3 File | Download Call Notes


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September 1, 2006 | Tom Suddes

Culture for a High Performance Sales Team

This nugget may be geared more towards the SALES MANAGERS in the For Impact world. But, I love the closing chapter of Wilson’s CHANGING THE GAME.

Wilson’s definition of a HIGH-PERFORMING WORK TEAM:

“A group of committed people who, by working and sharing together, are getting optimal results over a long period of time because they are doing they want to do and being who they want to be.”

WOW!

  • A GROUP OF COMMITTED PEOPLE
  • WORKING AND SHARING TOGETHER
  • GETTING OPTIMAL RESULTS
  • OVER A LONG PERIOD OF TIME
  • DOING WHAT THEY WANT TO DO
  • BEING WHO THEY WANT TO BE!!!

Wilson closes with his FIVE FACTORS OF HIGH PERFORMANCE TEAMS, listed in order of importance:

  1. A SHARED SENSE OF MISSION/PURPOSE
  2. HAVING CLEAR AND ATTAINABLE GOALS
  3. FREQUENT OBJECTIVE FEEDBACK
  4. POSITIVE REWARDS FOR APPROPRIATE PERFORMANCE
  5. TIMELY SUPPORT AND HELP WHEN REQUESTED OR NEEDED

Wilson and Suddes agree that you need to write out the following and put it where you can see it every day.

“YOUR RESULTS ARE BASED ON WHAT YOU PAY ATTENTION TO.”

–Larry Wilson

“YOUR ACCOMPLISHMENTS ARE A RESULT OF YOUR FOCUS.”

–Suddes


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